Testimonails | IT Services Northern Beaches
” We were panicked on a Saturday afternoon after receiving a spam email saying the sender had our password (which they stated in the email) and we had to pay them money within 3 days or they would access all our accounts. A friend of ours recommended us to call Ara from AGP computing as they had used him on numerous occasions. We gave Ara remote access to our computer and within an hour he had removed the virus and set us up with an anti-virus program. Nothing was too much trouble. He explained everything as he was doing it over the phone and his fees were very reasonable. If you are looking for a honest, reliable and very knowledgeable computer person Ara is definitely your man.”
Thanks so much Ara
” Thank you Ara for the assistance you gave to an old man who was lost without his computer. I can only recommend him to anyone with computer problems.”
” As a small business owner my computer was crippled when an email link exploded a cookie in my PC.
Knowing my parent has used Ara’s services for years I desperately phoned him late Friday night on the Australia Day Long weekend expecting to leave a message to be responded to on the Tuesday.
To my surprise Ara answered and as a business owner himself took my concerns seriously.
We arranged the following day, Saturday, and he was nothing short of amazing. Unlike other techies Ara explained each issues as he found them, talked through my option and ensured my computer was fully backed up before running any fixes.
Ara’s fees are extremely reasonable and he is worth his weight in gold.
I will most certainly use Ara in the future and would highly recommend him to anyone seeking a courteous, knowledgeable and responsive technician.”
Owner, Plint Drafting Services
” Many thanks Ara for getting our computer working in temporary accommodation while waiting to move into our new home. And, again, after a second move, our thanks for your skills and knowledge when faced with new home connection, a change from ADSL to NBN broadband, new email server plan and telephone connection. Everything is now working smoothly and efficiently.”
“I am very pleased to acknowledge your help when my 10 year old computer crashed (with terminal consequences) You gave me same day service on the weekend and diagnosed an expensive motherboard failure necessitating replacement with a completely new device; and gave expert advice on the choice of replacement.
Subsequently you saved my files and transferred them to the new computer and set up the new device to my requirements. No fuss, and professional service to get me back ‘on the air’ again promptly at a very reasonable cost. Thank you.”
“I have found Ara at all times to be very professional, courteous, reliable and always able
To solve my IT Problems! He is excellent in explaining systems in an understandable way and I would not hesitate to recommend him.”
“Ara has helped me with my computer/printer/iPhone an iPad problems on several occasions. I am very computer illiterate and Ara has been of huge assistance to me and I place every confidence in him. He is very knowledgeable and has always been able to answer my queries and solve my problems, even though sometimes I have difficulty trying to explain to him my problem!!!! He is extremely polite and patient and has always made himself available to come to my home as soon as he is able. I usually get “same day service” and the longest I have ever waited is the next day. And his fees are extremely reasonable. He is my “go to” computer technician and I do not hesitate to recommend him to everyone.
PS And my dog loves the treats he brings for her!!!”
“Thank you , Ara. Very kind to help me as I am
living on my own ( my children live in London and USA). You did not have to help me. You are obviously a very good person. You do not meet many kind people, so again much appreciated, as I am retired now and living on a pension. Kindest regards, Clodagh. ‘ What goes around comes around ‘.”
“Before we bought two new computers, Ara was already extremely helpful to us. He would come promptly, remain as long as the job took, and always charged most reasonable prices. He would often make suggestions as to further improvements, such as syncing our appliances and teaching us more efficient use of the printer.
Since we bought the new iMac ones in the last few months, he has been absolutely indispensable. Not only did he set them both up, showing us the simplest way of operating them, but he was always readily available to answer our many queries.
He is skilled, methodical, unfailingly patient and even has a sense of humour which has helped a lot in the difficult time since the arrival of NBN. Our new Samsung Smart TV has involved a steep learning curve for us, but Ara once again was an enormous help; even after several months, we still feel entirely comfortable about asking him questions, and he always replies very promptly.
We have no hesitation in recommending his services to anyone.”
Graeme and Ann
“Ara has gone above and beyond to help me with a faulty computer, he is very professional and patient and I found his services to be very reasonably priced.
I will definitely be calling on him for help in the near future. Thank you Ara for your prompt service. ”
Alan & Rene
“APG Computing is very professional, responsive and efficient. I have used Ara’s service on three occasions, twice to troubleshoot technical problems and most recently to transfer all programs and files to a new computer then set up in line with my user preferences.
Ara advised an appropriate configuration for the new computer and, consistent with his prompt and high standard of service, I am now up and running again with minimal delay and inconvenience. I highly recommend APG Computing for quality service at
competitive rates, excellent customer support and the ability to communicate in a manner understandable to non-technical IT users. ”
“Thank you for bringing our households technology into the 21st Century. Helping us with everything from suggestions as to what laptops to purchase to transferring existing data from our old desktop over to them. Networking and configuring printers, installing new software and faster cable.
Ara is highly respectful, prompt and continues to help us with ‘Teamview’.
I would not hesitate in recommending him to solving your computer problems.
“Ara Gurjian is a real professional and very personable with it. I needed a new computer with automatic backup facility and he took details from me with well-crafted questions. He then purchased my new laptop, passing it onto me at cost- just charging for his research and shopping time. Ara then took my old computer away and transferred the data over to the new laptop. He then completed the job at my home and later followed up with remote access to my laptop to prove the auto backup had worked. I recommend Ara highly if you need a computer guru
Thank you for your perseverance in solving the mystery of the missing iCloud sync link, that had eluded me for some time.
I also greatly appreciated your promptness and follow-ups, a rare commodity these days. In addition your rates are reasonable and fair. What else could you ask for from an IT man!
I have already recommended you to my accountant.
“My computer broke down at a time when I could least afford it. I consider myself quite computer literate and my computer is a vital everyday tool for me.
Ara Gurjian was working continuously on it to get it back into working order. He was always very polite, kept me informed of what he was doing and how long it might take, gave me options and worked hard to solve my problem quickly and diligently. On top of it, he charged me a reasonable and honest rate. Ara has my full trust and I highly recommend him. He certainly is the one I will call whenever I have an issue with a computer associated problem. ”
The computer is running really well and all is fine. I like that you have it set up almost the same as my old computer so it makes it easier for me to use.
Thank you so much for coming to fix it so soon and getting me back on track with my new computer so quickly.
I really appreciated your prompt service and coming at the time you said you would come.
It’s all working really well.”
“APG computing has been very efficient and prompt with service to my enquiry. I recommend Ara to anyone who needs help with their computer problems. My enquiry was answered immediately and my IT problems were sorted with smooth efficiency. Thankyou Ara for job well done!”
“I first calle APG when my computer got infected by a terrible Trojan attack!! eek. It was emailing everyone I had known in the last 10 years. Ara from APG was here in a flash and sorted it out. He also noticed my internet was slow and showed me how to get a much faster service at a lower price. Then he set up a great new computer for my husband with minimal changeover pain and installed a new router and software for us as well. It’s great to find someone local with a wide knowledge of software who is ready and willing to troubleshoot in your own home and offer great service at a reasonable price.”
“Very happy. Prompt,affordable service-couldn’t ask for more. Highly recommend.”
“Thanks Ara for recently solving issues on my 2 laptops. I was really impressed with your afterhours service and reasonable pricing.
I found you to be prompt and reliable at all times and even offering additional support to fix a issue at no extra charge.
Based on this I will be more than happy to recommend you to colleges and friends of mine in the future,
JUSTICE building Pty Ltd
“Ara provides great support and service in times of computer breakdown. He seems to understand the need to remedy the problem swiftly for small business owners who rely on their computer for income. Ara’s prompt input is much appreciated.”
Zip In Speech Pathology Service for Adults and Children
Thank you for all your help on sorting out all the problems in my old computer.
I also thank you for your advice on the purchase of and complete installation of my new computer with all the old information intact.
Your lessons also were invaluable.
“Ara from APG Computing, has been a great help with getting Motive Marketing’s computer and office networks working properly. Motive Marketing were having major issues with our email system, especially when on the road. Ara came to our office after hours, worked with our ISP and was able to resolve the problem quickly, getting our computers up and running in no time at all. Ara is professional, punctual and knowledgeable. Motive Marketing has no hesitation in recommending Ara and APG Computing’ services to other small and medium sized businesses.”
Motive Marketing Pty ltd
“Ara has been excellent and I am greatly appreciate the very detailed computing knowledge that you provided. time well spent. Informative for knowledgeable professionals. I will continue using your service and I will have no hesitation in recommending Ara’s services to anyone.”
Thank you very much. ARA
Fab Gifts & Cards
“Good afternoon Ara,
I would like to say THANK YOU for the sterling job which you undertook on my behalf to get my computers going. The one in my office at Allambie Heights contained a huge amount of emails combined with heaps of saved files didn’t make your job any easier but not to be deterred you quickly and professionally had my computer back in action and made the logging on procedure so much easier and combined with a short tutorial on how to use a computer has made my computing skills go from very ordinary to master programmer and operator. My other computer, which I use at my farm was a big challenge , but again you applied your techniques and skills which enables me to carry out my duties away from my office. I am also impressed with the fact you are able to fix things on my computer from your home, now that is technology beyond belief, well done. With your concurrence , I will be recommending your services to my “Nerdy computer friends” when they require service on their computers.
Thank you, ”
“Ara offers a prompt, efficient and friendly service.
He goes out of his way to make himself available in times of need.”
“I recently had a great deal of work done by Ara of APGComputing and was delighted with the extremely competant skills and service provided. My computer performs better than new and it is reassuring to know that I have a reliable service operator with whom I can trust my computer with. I would highly reccomend Ara to anyone who has a business or otherwise.”
“Ara from APG Computing, has been a tremendous help with our business computer when we had a complete crash. He was able to restore lost data, and get our computer up and running in no time at all.
Ara is very obliging, professional and punctual and is very knowledgeable in respect to computer work.
We would have no hesitation in recommending Ara’s services to anyone who requires them and we have recommended him to our family and friends”
Bleyer Constructions – Northern Beaches Builders
“Thanks Ara for helping me set up my new computer and transfers all my business records MYOB over before my old LapTop Crashed. If it was not for you I would have lost everything. I remember you were honest and let me off with total payment, I was very impressed, and doing that I will use you any time I have a computer problem. ”
“We were very pleased with the work Ara did for us. He responded to our telephone call very quickly, provided us with a detailed analysis of our problems and the options open to us over the telephone before we had even engaged his services. He then attended to the work promptly and efficiently and we were most impressed with the time he spent explaining the procedures taken by him to solve our problems. He was also very patient and liberal with his time answering our questions. In addition, we found his rates to be very reasonable for the time and effort that he spent. We would certainly use his services again and would recommend him without hesitation.”
Tim & Vanessa
Thank you so much for fixing my computor.
Everything is working really well.
I especially want to thank you for your prompt and efficient handling of the matter. As well as coming in over the weekend and charging such reasonable rates.
Overall I would highly recommend you to anyone who has any computor problems as I feel you did a fantastic job, thank you..”
“Thanks Ara for helping us sort out our computer. You replied quickly to our weekend request and made sure everything was working smoothly by Monday morning. We would certainly recommend your services to others.
Thank again Edith ”
“I was very pleased with the work you have done for me regarding a new computer system and upgrades; you provided a very prompt and efficient service.
You went out of your way to give me much of your time to explain and show me the workings of the system would recommend you to any one needing your services.”
“Ara has provided me with an excellent service. He has helped me to understand the set up and workings of my software and now I can move around my laptop with a lot more confidence
Ara has a lovely approach and is very patient, reliable and efficient.
I am very thankful for his services
“Mr. Ara Gurjian has been called to service my computer twice and he has always been prompt and efficient in the work that he has done.
I shall call him again if necessary. ”
“To whom it may concern I have used..APG computing to service and repair my computer and am very happy with his responce and workmanship I found them 1st class”
“As a complete computer klutz, I had no idea what to do as a virus rendered my commuter useless. Pay the shonks demanding my credit card details?? I don’t think so. A phone call to APG Computing and he was here within an hour!
Like an Angel of Mercy – Ara arrived. He not only reaassured me he could fix the problem – he did within minutes.
Yesterday I had another more serious problem, a stubborn Virus that could have cost my Credit Card plenty.
24 hours later problem solved and at a very reasonable rate.
Cannot recommend APG Computing highly enough and happy to take calls to verify 0411 510 977”
PTA & Associates Pty Ltd
“Ara greatly assisted us in removing a virus from our laptop that was so stubborn that he had to completely rebuild the computer. It was a lot of work and he charged a fair fee. He also recommended a better virus protection since our previous virus protection was clearly not working and we have not had any virus problems since. Ara arranged a time to do the work that was very convenient for us and he followed up how the computer was performing after he had done the work. He has also promptly responded to other day to day requests for advice and support. I am happy to recommend APG Computing.”
“Thank you ARA for your prompt, efficient and problem solving approach to my computing needs – your work was thorough and much appreciated. I have no hesitation in recommending your services to anybody needing computer assistance. ”
“ we would like to advise that we are happy with the work done and appreciated the care given us, and have no hesitation in recommending APG Computing to other clients.
Thank you again.”
” APG computing went beyond the required time to get me up and running and on line. Ara is extremely patient, especially when it comes to dealing with serveces. Many hours spent waiting for carrier to sort out their mess but I am very happy indeed with the result. I would recommend him Without reservation.”
” I called Ara yesterday (Saturday) afternoon for help with my computer..couldn’t access the internet. He arrived 1/2 an hour later, after working on site for 1.1/2 hours he took it home rang me at 9.30 this morning and bought it back.To cut a long story short, I’m now able to access the internet and add my praise to his professionalism…Thanks Ara….Pete”